FAQ
Questions, answered in one line.
If something's missing, message support — we'll add it.
THE APP
Product
Is Fit-Verse really free to start?
Yes. The free tier includes every timer, the workout log, nutrition, body metrics, and PB tracking — forever, not as a trial.
Is there an iPhone or Android app?
Yes — Fit-Verse is on iOS and Android. Download from the App Store or Play Store. Beta testers can also install the web-app version at app.fit-verse.co.
Does it work offline?
Yes. Log sets without signal at the gym; everything syncs when you're back online.
What timers are included?
Rest timer, interval, EMOM, Tabata, and AMRAP. Every mode is available on the free tier.
Can I import data from another app?
CSV import for body metrics and workout history is supported. Strava / Apple Health import is on the roadmap.
TRAINERS
Trainer practice
Do my clients need their own Fit-Verse account?
They download Fit-Verse and open your invite link once. After that, your roster is their home screen — your name as subtitle, your accent, your programs. No separate signup.
Can I customize what my clients see?
Yes — pick a theme accent, set your trainer name and contact link. Clients see Fit-Verse with your name as the subtitle. The Fit-Verse wordmark and app icon stay; your identity sits just below.
Do my clients pay anything?
No. Client access is included in your trainer subscription.
Can I run multiple brands from one trainer account?
Not yet. Each trainer account is one brand. Email support if you run multiple gyms and we'll get you a setup.
How do plan upgrades and cancellations work?
From inside the app: Account → Manage Subscription opens Stripe's Customer Portal. Switching plans is prorated automatically. Cancellations take effect at the end of the current billing cycle.
ACCOUNT + DATA
Account
How do I export my data?
Settings → Data → Export. You get a JSON + CSV of everything logged, no tier required.
How do I delete my account?
Settings → Account → Delete. Irreversible. We remove your data within 7 days.
Can I use Fit-Verse on multiple devices?
Yes. Install on any number of devices, all on the same account — data syncs automatically when online.
STILL STUCK?
We answer the rest in support.
Response time is usually within a few hours.